Claims Process

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On receiving notice of any claim, we will take full details from you. If a meeting is required and you are unable to come to our offices, we will arrange a meeting in the comfort of your own home.

Secure Law will present the claim to the other party, or their insurers, as soon as practical. We will work to obtain an admission of fault from the other party or their insurers within three months of presenting details of the claim.

Secure Law will arrange for you to have an examination with a medical expert to support the claim for personal injuries. The expert will then prepare a report setting out the nature and extent of the injuries resulting from the accident, consider whether treatment is recommended and estimate how long the symptoms will last.

The level of compensation for the injury claim will be based on several factors, including the nature, extent, and seriousness of the injuries, whether you have fully recovered from your injuries, and how the injuries affect your day to day life. These subjects will be covered in the medical report which we will discuss with you to determine its accuracy.

Once you are happy with the truth of the medical evidence, the report will then be sent to the other party to encourage them to make a fair and reasonable offer of settlement.

Most cases are settled by negotiation with the other party. If we cannot reach agreement, court proceedings will need to be issued and the court will set a timetable to progress the claim.

The time taken to conclude a personal injury case depends on several factors, including how soon the claimant recovers from the injuries sustained, the reasonableness of any offers of compensation and whether court proceedings have to be issued.

In all cases, we will obtain the best settlement for you as swiftly as possible.